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What should I expect when buying a carpet? What is the process?
Stop by or call us to get the ball rolling. After a few initial questions, the CarpetVille staff will have a good idea of what to present you. After viewing the options in the CarpetVille showroom, we will even let you take samples back to your home to see how they look in the actual setting.
Visit the Purchasing 101 section of this site to learn more about what you should expect when working with CarpetVille.
What about warranties?
Should the need ever arise, CarpetVille will assist you with the manufacturer's warranty process. Most warranties include soil resistance, stain resistance, wear, texture retention and anti-static.
What methods of payment do you accept?
We accept Mastercard, Visa, Discover, American Express, Personal Checks, Company Checks and cash.
How do I handle stains and spills?
Note: These tips are to be used at your own risk as we do not know the specifics of your carpet or the staining agent. With that in mind, please refer to WikiHow's index of how to clean everything from blood stains to Kool-Aid!
WikiHow's Tips
How should I maintain my carpet?
We recommend that you vacuum regulralry, at least once per week, more often for high-traffic areas. We also recommend that you steam clean on a regular basis (yearly). Remove stains as soon as possible. Most stains will come out with water alone.
How does having carpet affect my allergies?
Carpets should be vacuumed at least twice per week and cleaned according to manufacturer specifications about every year, to year and a half. contrary to what many people think, carpet is a good thing for those with allergies as it helps contain dust and dander, unlike wood floors where it just sits on top and can more easily become airborn.
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